A 2. Add new client cases or frequently asked questions to the corresponding documents to kee content updated.
3. Maintain both English and Chinese versions for seamless communication with overseas clients.
Do you need me to refine the tone for specific use cases (e.g., website copy vs. formal client presentations)?

A

Fault   Symptom	Troubleshooting       Steps	Resolution
No output signal	1.Check power supply voltage/ current.2.Verify input  signal.3. Inspect connector connections.	Restore normal power/signal and re-seat connectors.
Insufficient output power	1.Confirm band matching.2.Check load VSWR.3.Assess module temperature.	Match the correct band,optimize load matching,and improve heat dissipation.
Severe signal interference	1.Check surrounding electromagnetic environment.2. Verify MIMO channel isolation.	Move away from interference sources and optimize channel configuration.
Overheating protection triggered	1.Check installation environment.2. Assess thermal design.	Improve ventilation and optimize heat dissipation solutions.

A Yes,we offer OEM/ODM customization services for frequency bands,output power, interface types,dimensions,and more,providing one-stop solutions from design to mass production.

A 1.Contact after-sales support during working hours(9:00-18:00,local time)with fault photos/videos.
2.On-site support can be scheduled if needed.
3.Product manuals and debugging guides are available for self-troubleshooting.

A 1.Contact our after-sales team at uni@uziwave.com or with product model,serial number,and fault description.
2.Technical support will conduct remote troubleshooting; repair services are arranged if issues cannot be resolved remotely.
3.Repaired units are shipped back within 7 working days(free repairs for eligible cases).

A 1.Human-caused damage(e.g.,forced disassembly,incorrect wiring,overvoltage supply).
2.Damage from use beyond rated parameters.
3.Damage from natural disasters (fire,flood,lightning).4.Faults caused by non-original parts replacement.

A All Uziwave power amplifier products come with a 18-month warranty starting from the customer's delivery date.

A It uses CMOS 3.3V level control:RX(LNA)switch is enabled at high level and disabled at low level;TX(PA)switch is enabled at high level and disabled at low level.

A 1.Ensure adequate ventilation and avoid stacked installations blocking heat dissipation.
2.Clean dust from heat sinks regularly.
3.Contact technical support if overheating persists.

A 1.Check 5V power supply and ensure current ≤4A.
2.Verify input signal and connector integrity.
3.Check load VSWR≤1.8:1 to avoid triggering protection mechanisms.

A 1.Confirm band and port matching to avoid reverse connection.
2.Insert gently to prevent connector damage.
3.Verify firm contact after connection.

A Yes.Power-on:Connect 5V power first,then input control signals.Power-off:Disconnect control signals first,then cut power to avoid instantaneous current surges damaging the module.

A Yes,it adopts MIMO architecture to enable synchronous uplink/downlink dual-channel operation,enhancing signal stability and anti-interference capability.

A Control interface:CMOS 3.3V;Connectors:6×IPEX;Mounting hole:φ2.7mm(compatible with φ2.5mm screws)for easy installation.

A Operating temperature:-40°℃~+55℃,suitable for outdoor and industrial cabinet environments with no performance degradation in harsh conditions

A Supply voltage:5V DC;Max operating current ≤4A.Use a stable power source to ensure optimal performance.

A Max output power(Downlink):30±1dBm;Max gain(Uplink):12±2dB,(Downlink): 38±2dB;In-band ripple≤2.5dB,meeting industrial-grade communication requirements.

A It supports 5 selectable bands:900-1100MHz,1.2-1.4GHz,2.4-2.6GHz,3.3-3.5GHz,and 5.8-6.0GHz.Customization is available upon request.